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Careers with Cool Ponds

Retail Sales Consultant

This position has been filled.

Although we use the word “sales”, the real title should be more like “guide.” If you’re the kind of person who enjoys problem solving with their customers to find the best solution and loves to meet interesting people, then this job is for you. If you enjoy sales and helping people but don’t like the pressure of a “tough sale” situation, this is your place. We don’t do cold calls. We don’t do commissions. 


Instead, you’ll be part of our small team at Cool Ponds, surrounded by beautiful gardens all day and getting enthusiastic “thank you”s from your customers for helping them with their ponds. What we do is totally unique. You’ll be proud to sell Cool Ponds’ work and products!


Don’t know anything about ponds? That's okay! We'll teach you everything you need to know.

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Job Description 

This is a salaried, seasonal job, so your hours will change through the year. But generally, you can expect Tuesday through Saturday from 9am - 5pm (fewer hours in the slower times of the year). 

  • The usual retail sales job routines of greeting, assisting, and checking out customers; answering phones; fulfilling online orders.

  • You’ll know how a pond is built, how it runs, and how to maintain it. You’ll be a pond expert when you've finished training!

  • Together with management, you’ll create and meet monthly and yearly sales goals.

  • Tackle our growing online store market with us. 

Why is this sales job unlike others? 

We have a very laid back approach to sales here. We truly are more like pond coaches than salespeople. Our customers already want or have ponds - no convincing needed there! We just guide them through their experience. 
So for that reason, you won't find any commissions here. No cold calling. And no pressure to "hard close" the sale (yuck). 
  • A willingness to learn | We will teach you all the ins and outs of ponds. You’ll get the hang of it, but it’s a lot of info!

  • Experience in sales | Good salesmanship is an art form. We like a gentle, no pressure approach.

  • Ability to teach | You will be a pond coach. You’ll need to be able to teach customers how to use our products and how to maintain their ponds.

  • A genuine interest in people | At its heart, sales is a knowing and understanding of people. It should be a rewarding and fun experience!

  • An optimistic approach to life | We know that retail has its challenging times. We are very fortunate at Cool Ponds to have some really awesome customers who are grateful for our help!


We ask that you please apply onlineIf your work history and personality questions fit for what we're looking for, we will get in touch with you for an interview. 

Physical Demands

In order to perform this job, retail staff will be physically required to:

  • Lift 30+ lbs

  • Climb and descend stairs

  • Stand for long periods of time

  • Ability to communicate verbally and in writing with customers

  • Ability to use a computer


Please note that we will also require the ability to pass a drug test. All Cool Ponds’ property is tobacco-free.

If you have any questions about this job, please contact Kasey Wicker. You can reach her via email.
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