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Careers with Cool Ponds

Retail Customer Consultant

If you’re the kind of person who enjoys problem solving to find the best solution and loves to meet interesting people, then this job is for you. If you enjoy sales and helping people but don’t like the pressure of a “tough sale” situation, this is your place. We don’t do cold calls. We don’t do commissions. 


Instead, you’ll be part of our small team at Cool Ponds, surrounded by beautiful gardens all day and getting enthusiastic “thank you”s from your customers for helping them with their ponds. What we do is totally unique. You’ll be proud to sell Cool Ponds’ work and products!


Although we would prefer this candidate to already have a pond and the "water garden fever," if you don’t know anything about ponds, that's okay! We'll teach you everything you need to know.

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Job Description 

This is a seasonal job, March through October. Hours will change through the year -- anything from 24 to 38 hours per week.


Saturdays (9am to 3pm) are expected mid April through the end of August. 

  • The usual retail sales job routines of greeting, assisting, and checking out customers; answering phones; fulfilling online orders.

  • You’ll know how a pond is built, how it runs, and how to maintain it. You’ll be a pond expert when you've finished training!​​

Hourly wage $16.50 through $18.00 depending on experience.


Why is this sales job unlike others? 

We have a very laid back approach to sales here. We truly are more like pond coaches than salespeople. Our customers already want or have ponds - no convincing needed there! We just guide them through their experience. 
So for that reason, you won't find any commissions here. No cold calling. And absolutely no pressure to "hard close" the sale. We NEVER try to talk someone into a water feature. 
  • A willingness to learn | We will teach you all the ins and outs of ponds. You’ll get the hang of it, but it’s a lot of info!

  • Ability to teach | You will be a pond coach. You’ll need to be able to teach customers how to use our products and how to maintain their ponds.

  • A genuine interest in people | At its heart, sales is a knowing and understanding of people. It should be a rewarding and fun experience!

  • An optimistic approach to life | We know that retail has its challenging times. We are very fortunate at Cool Ponds to have some really awesome customers who are grateful for our help!


We ask that you please apply onlineIf your work history and personality questions fit for what we're looking for, we will get in touch with you for an interview. 

Physical Demands

In order to perform this job, retail staff will be physically required to:

  • Lift 30+ lbs

  • Climb and descend stairs

  • Stand for long periods of time

  • Ability to communicate verbally and in writing with customers

  • Ability to use a computer

  • Ability to use (or learn to use) a skid steer to unload semi-trucks

  • Professional appearance


Please note that we will also require the ability to pass a drug test. All Cool Ponds’ property is tobacco-free.

If you have any questions about this job, please contact Staci@CoolPonds.Net
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