What do I need to know before hiring Cool Ponds?
As deeply attached to our yards as we are, we know that you are not just making an investment to your backyard. You're inviting us to create an intimate space that you will share with your loved ones for years to come. It's an investment in your life, really.
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It's a very exciting process, and we want to guide you through it. We aim to make doing business with us as transparent and easy as possible.
How We Make Your Dream a Reality:
Visit Our Display Gardens (Recommended)
Talking about a water feature or a patio in theory is all well and good, but seeing it in person will give you such better insight. In our Display Gardens, you can see the possibilities of what Cool Ponds can build for you. Plus our gardens are always changing. So even if you have been here before, it's a good idea to see what we have updated! Of course you don't have to visit, we can simply set an appointment to visit you at your home.
Schedule Your Consultation
Once you have requested your Consultation, our Project Manager will contact you to set the appointment and discuss by email or phone your goals of the project. During the on-site visit you and any other decision maker will further discuss the details of your new design with our Project Manger. He will then provide you a comprehensive proposal for your completed project will cost. He can then answer any questions you might have about it and make any adjustments if necessary.
Cool Ponds Builds Your Paradise
Once we have finalized your design and proposal and you tell us it's a go, all the work is on us! We will call 811 to have your lines marked and order materials. All you do is watch as we turn your backyard into a dream escape for you! Our entire crew will be at your house from the time we start your project to the time we finish -- no hopping from job site to job site!
Enjoy Your Dream Come True
Before we leave you to enjoy your new paradise, we will answer all your questions and give you a comprehensive tour of your new water feature. You'll get access to an exclusive part of this website that has all the details, care instructions, and info you will need about your new water feature. And you always have us too! All our staff is trained to help you with anything your might need for your new water feature. Maintenance, products, or answers... we are there for you always!
